Bank transfer: slower, but transparent
Available payment methods and limits depend on the operator, your country and account type — check them at the cashier before you deposit. This page does not state minimums, fees or processing times for the operator, because we cannot confirm them.
Bank transfer is the most traditional route and often the main one for withdrawals. Depending on where you bank, a transfer may take one or two business days, or seconds if both banks support instant payments. Whether the operator at Captain accepts instant transfers in your country is shown at the cashier.
Depositing by transfer
The cashier shows the transfer details: the recipient's account number, name and often a payment reference that links the payment to your account. Copy the reference exactly — without it the operator may not be able to credit the payment. The deposit appears once the operator receives and processes it. Some operators route the transfer through an intermediary: you pick your bank, log into online banking and approve the payment, and the intermediary's name appears on your statement.
Withdrawing to your bank account
A withdrawal to your bank account is often the most reliable payout route. The account must be in your name, and the holder must match the name on your profile. The operator may ask for a statement showing your name and account number. Operator processing time is separate from bank time. For larger withdrawals your bank may ask about the source of funds; keep your transaction history from the operator so you can provide it.
Pros and cons
| Pro | Con |
|---|---|
| Clear on your statement | Deposits can be slower |
| Suits larger amounts | A wrong reference delays crediting |
| Common withdrawal route | Some banks charge for transfers |
Instant or standard
If the cashier offers both instant and standard transfers, choose based on when you actually plan to play, not on the pressure of the moment. Instant transfers sometimes carry an extra bank fee.
Keep a copy of the transfer confirmation from your bank until the deposit is credited. If the operator cannot match the payment, that confirmation with the reference and amount is what support will ask for first.