Registering: sign up without later complications

Registration takes a few minutes, but the decisions you make in those minutes affect every later withdrawal. Real details, identity verification straight away and limits at the first deposit are the three steps that save the most trouble. Before registering, check who runs the site and which licence covers your country.

Four steps

Why real details matter

Before the first withdrawal the operator compares your profile with your documents. A difference in name, date of birth or address stops the payout. Nicknames and borrowed addresses are a bad idea; even a mistyped date of birth can mean a week of emails.

Identity verification

You will usually need a passport or national ID card, proof of address no older than three months (a utility bill or bank statement) and sometimes proof of your payment method. Photos should be sharp with all corners visible. Upload them straight away.

Common mistakes

• Registering with an email you no longer have access to.
• Opening a second account after forgetting a password — forbidden by the terms.
• Depositing with someone else's card or wallet.
• Accepting a bonus without reading the terms.

After registering

Before you play, open the game you are interested in and read its info screen. If it has a demo, try it. Game write-ups are in the catalogue, and the route to a first deposit is in How to deposit.

If registration fails

If the form rejects your details, do not try different ones. The usual reasons are that the email or phone number is already in use, or that your country is not supported. In both cases the operator's support can help — a new account cannot. If your country is not supported, that is an answer to accept. Untick any pre-ticked marketing boxes you don't want; opting in later is easy, opting out sometimes takes several steps. Use a long, unique password and switch on two-factor authentication if offered.

Frequently asked questions