Bonus terms: a guide to the paragraphs people skip

Bonus terms are a contract. When you click "accept" you accept all of it, whether or not you read it. This page suggests a reading order: which paragraphs to find first and what they mean for the game you intend to play in the Captain catalogue.

Reading order

Wagering requirement — the multiple and its base (bonus, or bonus plus deposit).
Deadline — how many days you have.
Maximum bet — the most you may stake per spin or hand.
Game contribution — the percentage table and the excluded list.
Withdrawal cap — the most you can withdraw from the bonus.
Prohibited play — patterns the operator does not allow.

Excluded games

The excluded list is often long and includes jackpot games, high-return games and decision games. Each game page in the catalogue has a note on what to check. If a game is not on the list, look for a general rule such as "all table games contribute 10%".

Prohibited play

Operators describe ways of playing they treat as bonus abuse: switching between tiny and large stakes, betting opposite outcomes on roulette, carrying feature progress from the base game into bonus play. A breach can void winnings. A player who keeps a steady stake and no special pattern does not run into these problems.

The account closure clause

General terms usually include a clause allowing the operator to close an account or void bonuses on suspicion of abuse. The wording is often broad. The player's protection is simple: one account, real details, even stakes and no explicitly excluded games. If you are unsure whether a game is allowed, do not play it with a bonus.

If you don't understand a term

Ask the operator's support in writing and keep the answer. A written reply is worth more in a dispute than a chat you cannot export. The process for disputes is on the complaints page. Note the date you activated the bonus and the deposit it is linked to; support will ask for both first.

Frequently asked questions

Can terms change while I'm completing them?

The terms in force at activation apply unless the contract says otherwise. Keep a screenshot.

Can I cancel a bonus?

Often yes, but you lose the bonus and any winnings from it.

Where is the contribution table?

In the bonus terms or in a separate document they refer to.

The size, terms and availability of bonuses depend on the operator, country and account, and they change. The version in the operator's own terms is always the one that applies.

Visit the site