Promo codes: where, when and what they unlock

A promo code is a string you enter at registration, at deposit or in your profile to activate a specific offer. At Captain, codes — where the operator publishes them — are tied to a particular promotion and period. This guide has no code of its own and does not publish any; it explains how to handle codes.

Where to enter a code

Most often the code field is on the registration form or at the cashier when you deposit. Timing matters: a code meant for the deposit step often no longer works after the deposit. Read the promotion terms before you start.

What a code unlocks

A code is not a bonus but a key to an offer. The offer's terms are the same as if you chose it without a code: wagering, deadline, maximum bet, game contribution. A code with a higher percentage is not necessarily better if its wagering is higher. Codes published by affiliate sites often lead to the same offer as the standard one under a different name, so compare before choosing.

Codes from unknown sources

Codes circulate online that have expired or never existed. At worst they are part of an attempt to steer you to a fake site. Only enter a code on a site whose address you have checked. How to recognise fake copies is covered on the mirrors and addresses page.

Codes and active bonuses

If you already have an active bonus and enter a code for another, the operator may replace, queue or reject the second. Check whether you have open wagering you would lose by switching. Codes sent by email are often personal and tied to your account; sharing them is usually forbidden.

If a code doesn't work

• Check its expiry and the country it applies to.
• Check that you entered it at the right moment.
• Ask support in writing and keep the reply.

Frequently asked questions

Related

• No-deposit bonus
• Welcome bonus

The size, terms and availability of bonuses depend on the operator, country and account, and they change. The version in the operator's own terms is always the one that applies.